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privacy policy

Privacy Notice – Pots & PawsThis Privacy Notice explains how Pots & Paws collects and uses your personal information when you book services or provide contact details to collect your pottery items. We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Pots & Paws is a pottery painting studio and café based at Sunny Bank Mills, Farsley. If you have any questions about this notice, please contact us via email or at our premises.

2. What Information We Collect

We collect the following personal information:

  • Name

  • Contact information (email address and/or phone number)

3. How We Use Your Information

We use your contact details solely to:

  • Manage and confirm your booking

  • Notify you when your pottery items are ready to collect

We do not use your information for marketing or share it with third parties.

4. Data Sharing

We do not sell, rent, or share your personal data with any third parties, except where required by law or to provide the service you have booked.

5. How We Keep Your Data Secure

We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict how your data is used

To exercise these rights, please contact us.

7. Data Retention

We will retain your contact details only as long as necessary to provide the booked service and fulfill legal obligations.

8. Contact Us

If you have any questions about this notice or wish to exercise your rights, please contact us via email or in person at Pots & Paws.

Health & Safety At Pots & Paws.  Your safety—and that of your family, friends, and furry companions—is our top priority. We’re committed to maintaining a clean, safe, and welcoming environment for everyone who walks through our doors. Here's how we keep things running smoothly:​​

 

  • Studio Cleanliness: All tables, tools, and materials are thoroughly cleaned between sessions. Paints and glazes are non-toxic and food-safe once fired. Handwashing and sanitising stations are available throughout the studio.

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  • Dog-Friendly, But Considerate: We welcome well-behaved dogs, but ask that they stay on leads and off tables. Water bowls and treats are provided.

 

  • Food & Drink Safety: We follow all relevant food hygiene standards when serving drinks, snacks, and treats. Food is prepared and served in a separate area from painting materials to avoid cross-contamination. Allergens are clearly labelled, and staff are happy to help with any dietary needs—just ask!

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  • Kiln Safety: Our kiln area is safely sectioned off and accessible only to staff. All pottery is fired by trained team members following strict safety procedures. If you have any concerns or accessibility needs, we’re here to help—just let us know. Your comfort, creativity, and safety mean everything to us.

Looking after your masterpiece...

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We don't recommend that your put your pots in the dishwasher or microwave - it can shorten their lifespan.

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If you have chosen a lantern or item that uses a candle, we recommend that you use an electric candle. If you do use a candle with a flame we just recommend that you exercise caution

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